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Optimizing User Experience: How Superbuy Spreadsheet Drove Data-Driven Iterations

2025-08-04

In the competitive world of e-commerce, leveraging user behavior data is crucial for refining digital experiences. This case study explores how Superbuy

Identifying the Weak Link: The 3% Click-Through Barrier

Our behavioral heatmaps revealed an alarming trend: the "Global Trends" section on the Superbuy app homepage garnered less than 3% engagement despite occupying premium screen space. Cohort analysis showed:

  • 57% Users scrolled past without stopping
  • 22% Viewed for <2 seconds
  • 3% Interaction rate (industry average: 8-12%)

A/B Testing Through Spreadsheet Integration

Using Superbuy's proprietary Spreadsheet Analytics Engine, we orchestrated a multivariate test:

Version Layout Type CTR Improvement Dwell Time Change
Control (V1.4) Static banner grid Baseline -
Variant A Algorithmic recommendation stream +210% +70%
Variant B Personalized carousel +143% +92%
Winner (V2.1) Hybrid AI-stream + behavioral triggers +334% +121%*

*

Crash Analytics: Protecting Conversion Pathways

By linking version release logs with real-time crash reports in Superbuy Spreadsheet, we prioritized stability fixes: