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How Orientdig Spreadsheet Powers Closed-Loop QC in Luxury Reselling

2025-07-22
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In the competitive world of luxury reselling, Orientdig has pioneered a data-driven quality control ecosystemOrientdig Spreadsheet

The 3-Complaint Rule: Dynamic Sampling Adjustment

When the system detects three or more "loose thread" complaints

  • Automatically increases next-order sampling rate to 40%
  • Triggers supplier quality alert with 24hr response SLA
  • Adds historical defect markers to vendor scorecards
  • This protocol reduced repeat defects by 52%

    Review Mining for Predictive QC

    The spreadsheet's semantic analysis module Customer Complaint QC Enhancement "Hardware discoloration" Added electroplating thickness test "Uneven stitching" Implemented 360° seam laser scan

    Tangible Results

    Since implementation:

    • ▼37%
    • ▲22%
    • Average defect resolution accelerated to 2.3 days
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