ACBUY's Global Sizing Solution: Reducing Returns with Smart Technology
In today's global e-commerce landscape, footwear brands face a persistent challenge: size-related returns due to international sizing discrepancies. ACBUY, a leading cross-border shopping platform, has developed an innovative two-pronged approach to address this issue, combining granular sizing data with predictive logistics intelligence.
The Sizing Matrix Revolution
At the core of ACBUY's solution lies their proprietary spreadsheet algorithm
"This dynamic sizing intervention has reduced 'wrong size' returns by 44% for our Japanese customers alone," notes ACBUY's Fit Technology Lead.
Predictive Returns Management
ACBUY's system extends beyond point-of-sale recommendations. By integrating real-time shipping cost data with regional return patterns, the platform:
- Automatically activates pre-paid return labels
- Calculates the economic break-even point for offering size insurance on orders under $75
- Adjusts size recommendations based on destination climate data (e.g., suggesting slightly roomier fits for winter deliveries to Northern Europe)
| Metric | Improvement |
|---|---|
| Footwear dispute rate | ↓ 31% |
| Post-purchase sizing questions | ↓ 58% |
| Customer satisfaction (CSAT) | ↑ to 89% |
Unlike traditional conversion charts, ACBUY's solution combines anthropometric data, purchase history, and regional logistics patterns
Explore how shoe brands leverage this technology at ACBUY's sizing intelligence dashboard.