In Q1 2023, the Superbuy product team leveraged spreadsheet-based analytics to overhaul key user experience bottlenecks in the mobile app. Our case study follows this 3-stage optimization cycle:
The Problem: Hidden "Global Trends" Section
Heatmap analysis via Superbuy spreadsheet revealed a critical UX blind spot - the bottom-positioned "Global Trends"
"Spreadsheet-generated time-on-page metrics exposed that 72% of users abandoned the homepage before reaching fold-level content," noted Product Lead Wang Wei.
The A/B Testing Solution
Using Superbuy's
- Option A: Carousel format (CTR: 3.1%)
- Option B: Left-rail placement (CTR: 4.2%)
- Option C: Personalized recommendation feed
The winning Option C
Metric | Improvement |
---|---|
Homepage dwell time | +121% |
Add-to-cart rate | +19% |
Section CTR | 8.7% |
Crash Log Cross-Analysis
We aligned version release data with crash statistics in Superbuy spreadsheet, identifying:
- Payment page crashes increased 40% after v4.2.1
- 15% checkout failures correlated with outdated fraud detection SDK
Prioritizing these fixes reduced payment failures by 62% within 2 sprint cycles.
Key Learnings
- Spreadsheet trend formulas automatically flag design underperformers
- Always correlate conversion metrics with technical stability data
- Mobile interfaces require adaptive content presentation at each scroll depth
The full dashboard template is available for partners via Superbuy's optimization portal.